Location
Multi-State Operations – HQ in Covington, Louisiana

FLSA Status
Exempt

Reports To
Executive Director / Chief Operating Officer

Position Summary
The Human Resources Manager is responsible for leading and executing all HR functions for a
multi-state caregiver staffing agency supporting clinical and non-clinical caregivers (CNAs,
HHAs, PCAs, RNs, LPNs, and support staff). This role serves as a strategic and operational HR
partner, ensuring compliance with state and federal labor laws, healthcare regulatory
requirements, credentialing standards, and staffing-specific workforce demands.
The HR Manager will oversee employee relations, compliance, onboarding, credentialing
coordination, performance management, policy administration, HRIS optimization, and
leadership coaching while supporting rapid hiring cycles, high-volume onboarding, and retention
initiatives across Louisiana, Mississippi, and Tennessee.

Essential Duties & Responsibilities

Strategic HR Leadership
● Serve as the primary HR advisor to executive leadership on workforce strategy,
compliance risk, and organizational planning.
● Develop and implement HR programs aligned with operational growth, caregiver
retention, and client compliance requirements.
● Support expansion initiatives, including new branch launches or state registrations.
Compliance & Regulatory Oversight
● Ensure compliance with federal employment laws (FLSA, FMLA, ADA, Title VII, HIPAA,
OSHA).
● Maintain state-specific compliance for Louisiana, Mississippi, and Tennessee, including:
● Wage and hour requirements
● Background screening and drug testing standards
● Caregiver licensure and registry requirements
● Joint Commission or client credentialing expectations (if applicable)
● Oversee I-9 compliance, E-Verify (where applicable), and audit readiness.
● Lead investigations and resolution of employee relations issues, disciplinary actions, and
terminations.

Talent Acquisition & Workforce Management
● Partner with recruiting teams to support high-volume caregiver hiring and rapid
onboarding.
● Ensure compliant onboarding processes for W-2 and contingent caregiver staff.
● Support workforce scheduling models and dormancy/inactive status processes
consistent with staffing best practices.
Employee Relations & Performance Management
● Manage performance management frameworks, corrective action processes, and assist
in termination decisions.
● Coach leaders and supervisors on employee relations, documentation, and progressive
discipline.
● Lead conflict resolution and ensure consistent application of policies across states.
HRIS & Data Management
● Own HRIS administration and optimization (e.g., iSolved, or similar platforms).
● Maintain accurate employee records, credential tracking, and compliance
documentation.
● Generate HR metrics and reports related to turnover, compliance, onboarding timelines,
and workforce trends.
Policy Development & Training
● Draft, update, and enforce HR policies, handbooks, SOPs, and caregiver
acknowledgements.
● Develop and deliver manager training on HR compliance, documentation, and employee
relations.
● Ensure policies reflect multi-state requirements and caregiver-specific operations.